Poor communication is one of the most common criticisms employees have about the businesses they work for.
Employees complain that managers give poor instructions, they feel uninformed about what is happening within the company and often feel that their views are unheard, unacknowledged, or even ignored.
This can lead to misunderstandings, poor performance, low morale and wasted time. More seriously, poor communication could mean you breach employees' rights and break the law.
Communication skills can “make or break” your professional image? The way you talk, the gestures you use, the tone of voice, the words you choose — they all add up to how others perceive you. Contrary to popular belief, you don’t have to totally change your personality to get ahead. But in today’s business world, you do have to polish your assertiveness skills, boost your self-confidence and find just the right balance between coming across as “too nice” and coming on too strong.
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